Tag Archives: get a job

Before you choose a career, Choose to be a Linchpin


Linchpin by Seth GodinSeth Godin published a book in 2010 called Linchpin which quickly became popular. This article is dedicated to his teachings from the book – mostly quotes from the book. I encourage any high school student to buy the book and read it. If you are a parent of a student, read it. If you work in the home or outside the home, read it.

In the book, Godin positions work by first stating “The job is what you do when you are told what to do. The job is showing up at the factory, following instructions, meeting spec, and being managed. Someone can always do your job a little better or faster or cheaper than you can. The job might be difficult, it might require skill, but it’s a job.

On the other hand, your art is what you do when no one can tell you exactly how to do it. Your art is the act of taking personal responsibility, challenging the status quo of your own work, and influencing change in people and processes to achieve goals.

Godin shifts our perspective. He calls the process of doing your art ‘the work.’ It’s possible to have a job and do the work, too. In fact, that’s how you become a linchpin.  The job is not the work.”

Art isn’t only a painting. Art is anything that’s creative, passionate, and personal. And great art resonates with the viewer, not only with the creator.

What makes someone an artist? Godin states that he doesn’t think it has anything to do with a paintbrush. There are painters who follow the numbers, or paint billboards, or work in a small village in China, painting reproductions. These folks, while swell people, aren’t artists. On the other hand, Charlie Chaplin was an artist, beyond a doubt. So is Jonathan Ive, who designed the iPod. You can be an artist who works with oil paints or marble, sure. But there are artists who work with numbers, business models, and customer conversations. Art is about intent and communication, not substances.

An artist is someone who uses bravery, insight, creativity, and boldness to challenge the status quo of their work. And an artist takes personal responsibility.

That’s why Bob Dylan is an artist, but an anonymous corporate hack who dreams up Pop 40 hits on the other side of the glass is merely a marketer. That’s why Tony Hsieh, founder of Zappos, is an artist, while a boiler room of telemarketers is simply a scam.

Tom Peters, corporate gadfly and writer, is an artist, even though his readers are businesspeople. He’s an artist because he takes a stand, he takes the work personally, and he doesn’t care if someone disagrees. His art is part of him, and he feels compelled to share it with you because it’s important, not because he expects you to pay him for it.

Art is a personal gift that changes the recipient. The medium doesn’t matter. The intent does.

Art is a personal act of courage, something one human does that creates change in another.

The secret to being wrong isn’t to avoid being wrong! The secret is being willing to be wrong. The secret is realizing that wrong isn’t fatal.

Here’s the truth you have to wrestle with: the reason that art (writing, engaging, leading, all of it) is valuable is precisely why I can’t tell you how to do it. If there were a map, there would be no art, because art is the act of navigating without a map.

The dimension of work that has a map isn’t where your art is applied. Your art is applied where the map stops.

Perhaps your challenge isn’t finding a better project or a better boss. Perhaps you need to get in touch with what it means to feel passionate. People with passion look for ways to make things happen.

If you are deliberately trying to create a future that feels safe, you will willfully ignore the future that is likely.

At the age of four, you were an artist. And at seven, you were a poet.

The lizard brain is hungry, scared, angry, and horny. The lizard brain only wants to eat and be safe. The lizard brain will fight (to the death) if it has to, but would rather run away. It likes a vendetta and has no trouble getting angry. The lizard brain cares what everyone else thinks, because status in the tribe is essential to its survival.

A squirrel runs around looking for nuts, hiding from foxes, listening for predators, and watching for other squirrels. The squirrel does this because that’s all it can do. All the squirrel has is a lizard brain.

The only correct answer to ‘Why did the chicken cross the road?’ is ‘Because it’s lizard brain told it to.’ Wild animals are wild because the only brain they posses is a lizard brain.

The lizard brain is not merely a concept. It’s real, and it’s living on the top of your spine, fighting for your survival. But, of course, survival and success are not the same thing.

The lizard brain is the reason you’re afraid, the reason you don’t do all the art you can, the reason you don’t ship when you can. The lizard brain is the source of the resistance.

Discomfort brings engagement and change. Discomfort means you’re doing something that others were unlikely to do, because they’re hiding out in the comfortable zone. When your uncomfortable actions lead to success, the organization rewards you and brings you back for more.

If you need to conceal your true nature to get in the door, understand that you’ll probably have to conceal your true nature to keep that job.

Transferring your passion to your job is far easier than finding a job that happens to match your passion.

…Treasure what it means to do a day’s work. It’s our one and only chance to do something productive today, and it’s certainly not available to someone merely because he is the high bidder.

A day’s work is your chance to do art, to create a gift, to do something that matters. As your work gets better and your art becomes more important, competition for your gifts will increase and you’ll discover that you can be choosier about whom you give them to.

The competitive advantages the marketplace demands is someone more human, connected, and mature. Someone with passion and energy, capable of seeing things as they are and negotiating multiple priorities as she makes useful decisions without angst. Flexible in the face of change, resilient in the face of confusion. All of these attributes are choices, not talents, and all of them are available to you.

The tragedy is that society (your school, your boss, your government, your family) keeps drumming the genius part out. The problem is that our culture has engaged in a Faustian bargain, in which we trade our genius and artistry for apparent stability.

The problem with competition is that it takes away the requirement to set your own path, to invent your own method, to find a new way.

As our society gets more complex and our people get more complacent, the role of the jester is more vital than ever before. Please stop sitting around. We need you to make a ruckus.

You cannot create a piece of art merely for money. Doing it as part of commerce so denudes art of wonder that it ceases to be art.

…the greatest shortage in our society is an instinct to produce. To create solutions and hustle them out the door. To touch the humanity inside and connect to the humans in the marketplace.

Not only must you be an artist, must you be generous, and must you be able to see where you can help but you must also be aware. Aware of where your skills are welcomed.

When you set down the path to create art, whatever sort of art it is, understand that the path is neither short nor easy. That means you must determine if the route is worth the effort. If it’s not, dream bigger.

I think art is the ability to change people with your work, to see things as they are and then create stories, images, and interactions that change the marketplace.

The combination of passion and art is what makes someone a linchpin.

A brilliant author or businesswoman or senator or software engineer is brilliant only in tiny bursts. The rest of the time, they’re doing work that most any trained person could do.

If you can’t be remarkable, perhaps you should consider doing nothing until you can.

The reason you might choose to embrace the artist within you now is that this is the path to (cue the ironic music) security.


Carl Nielson is Chief Discovery Officer of Success Discoveries and Managing Principal of The Nielson Group, an organizational development consulting firm serving businesses ranging from Fortune 100 multi-national corporations to small family-owned businesses. As creator and master trainer of the Career Coaching for Students program for high school students and Career and Success Skills Mastery for College Students and Recent Grads, Carl and his team of licensed facilitators across North America have helped thousands of students find a better way through a career exploration process that really works. Professional-grade assessments and co-directed career exploration coaching packages start at $399. Local public workshops, distance-coaching and in-school programs available. Call for more information at 972.346.2892 or submit an inquiry here:

Free Download: Knock Em Dead Secrets and Strategies for First-Time Job Seekers


The Wall Street Journal says Martin Yate is “One of the most admired authors in the career space.” The US News and World Report says “Classic…” and the Los Angeles Times says “Nineteen editions says something about quality”.

Martin Yate is a New York Times bestseller.

Martin Yate has an exciting free gift available on Amazon this week!  You can get a free copy of the Kindle version of  Knock Em Dead Secrets & Strategies for First-Time Job Seekers from now until Sunday (April 27) at Midnight.  I invite you to share this book with the young people in your life. It’s perfect for college students, recent graduates, emerging professionals and anyone who wants to get their career started on the right foot.  Click  here to download.

Click HERE to download your FREE copy today. Please tell your friends and  share the offer with your social networks – the offer expires at Midnight on April 27th.

Don’t own a Kindle? You can download a free Kindle app on almost any computing device HERE.

Brought to you by

Career Coaching for Students™

So what do you want to do with your life?

The Dreaded Phone Interview


This article is one of literally hundreds we’ve posted or referenced in Student Resource Central™, the online research portal for high school and college students. Student Resource Central supports the various research tasks that students complete in the Career Coaching for Students™ program.

Even adults will benefit from taking the advice in this article to heart.

Phone interviews have become a common way for employers to screen interns and potential employees during the hiring process. Unlike traditional, in-person job interviews, phone interviews are usually fairly short. This makes phone interviewing an effective way to narrow down the list of candidates before scheduling in-person interviews. Unfortunately, many people are not comfortable conducting a conversation of that importance over the phone. Many times the student feels intimidated. The truth is, when it comes to students, especially for internship opportunities, the employer is NOT wanting to learn more about your academic accomplishments or those extracurricular activities you did in high school. They are also not looking for perfectly polished phone presentation skills. They are looking for an authentic, engaging and intelligent person.  The following tips can help turn an awkward interview into a confidence-inspiring success.Phone_interrview_The_Office_images

Preparation is the Name of the Game

When preparing for a phone interview, don’t forget that not all recruiters and employers schedule the call ahead of time. At any moment, anyone connected to your network could stumble across your resume or an employer you’ve contacted could decide to call you. Your chances for success in your job search will be greatly improved if you try to always expect the unexpected (especially during a job interview).

Keep Your Resume Near the Phone

Knowing that you could get a call from an interested employer at any time, whether for an internship opportunity, summer job or that first job out of college, you should always keep a recent copy of your resume near the phone. That way, whether or not your phone interview is anticipated, you will have all the information you need right at your fingertips. Of course for a job interview, your resume is not the only resource you should keep handy.

Create a log for keeping track of the resumes you send out, recording each company, position title, contact name, date the position was applied for, and qualifications for the job. If you have a chance to research the company, make a file with that information, and keep it near the phone as well. Finally, you should always have access to a notepad and pen during a phone interview, so that you can write down additional instructions they might provide such as a name and phone number of someone at the company. Be sure to write down the interviewer’s name, key questions he or she asked, and your responses.

Practice (and a Cheat Sheet) Makes Perfect

Just like with a traditional job interview, you should try to anticipate questions the interviewer might ask. If you have come up with examples and practiced your answers ahead of time, you will sound much more intelligent and confident in the interview. You might record in a journal the questions you are asked in phone interviews and write an ideal answer with it. Moreover, since the interviewer cannot see you, there is nothing to stop you from referring to a “cheat sheet” – notes to help you remember your practiced answers, so that you never sound like you have been taken off guard. Your cheat sheet should be bullet points only, do not read directly off the cheat sheet.

When you practice your answers and put together your cheat sheet, you should think about job interview questions that are traditionally asked, such as:

  • Tell me about yourself.
  • What are you looking for in [an internship] [a job]?
  • What are your strengths and weaknesses?
  • Where do you see yourself in 1/5/10 years?
  • What is your leadership style? Please give an example of a real situation where you took the lead.
  • Describe a situation where you had to work with others to solve a problem.
  • Give me an example of a stressful situation you have encountered on the job or at school (not a personal situation). How did you handle it?
  • Tell me about your three greatest accomplishments so far.
  • Do you have any questions? [Have a few questions that are directed at getting more information about the opportunity and what traits or experience the employer is looking for in the ideal candidate.]

Many of these questions are difficult to answer on the spot. By preparing your answers ahead of time, you give yourself the opportunity to think through your answers carefully. Your notes will refresh your memory if you draw a blank, and help prevent you from freezing up during the interview. As for the first question above, “tell me about yourself”, that is not a speed dating question. The interviewer wants to know about you relative to the job opportunity. If you are sharing things about yourself that have no relevance for how you fit the job, you have crashed in the ditch.

Giving a Fabulous Phone Interview

If you’ve done your homework, the phone interview itself should be a breeze. The important thing at this point is to remember to make sure the interviewer can hear and understand youand vice versa – as well as possible. Be articulate in the way you talk. You don’t have to use fancy words but you need to project what you say with a clear voice. No mumbling.Student phone interview

During the phone interview, you should:

  • Find a quiet place immediately. Other students, children, pets, televisions, and music are all noisy distractions that should be avoided. If the phone interview is scheduled in advance, you can arrange to have a quiet room all to yourself. If you receive the phone call unexpectedly, retreat into a quiet room or suggest another time for the interview. If using a cell phone, be sure you are stationary and have excellent reception.
  • Sip water periodically but quietly (no bottles). Nervousness often causes your mouth to dry out, which can in turn change the way your voice and pronunciation sounds to the interviewer. If you know about the phone interview ahead of time, you can have a glass of water on hand, along with the other materials you have prepared.
  • Avoid eating, smoking, or chewing gum. Excess movement of your mouth and throat will make you harder to understand, and possibly distract or even irritate the interviewer.
  • Give short answers. This is a critical element to conducting a great phone interview. If you are talking more than 40% of the time, you are too long winded. Many people talk too much when they are nervous. This is especially easy to do in a phone interview, because you don’t have the other person’s visual cues to indicate when it’s their turn to talk. To make sure you don’t make this mistake, only talk long enough to directly answer the question –  and do not repeat the answer. A moment of silence, while it might seem awkward to you, lets the interviewer know that you are done. Silence on their end is probably them taking notes.
  • Speak slowly and clearly. Speaking too fast, whether out of nervousness or habit, will hurt your chances by making you harder to understand. Instead, make a conscious effort to slow down and enunciate clearly.
  • Stand, stretch, or pace occasionally. Standing improves the quality of your voice by increasing airflow to your lungs. Additionally, many people find it easier to adopt a salesperson-like attitude when they are standing or moving around. As a result, changing your posture occasionally can make you sound more confident to the interviewer.
  • Smile. Believe it or not, a smile changes the quality of your voice. If you are smiling, the interviewer will hear it in your tone!

Finishing Your Phone Interview on the Right FootPhone_Interview_student_image

The phone interview is drawing to a close; what do you do now? These final moments are just as important as the preparation and the interview itself, as they can determine what comes next.

  • Thank the interviewer. Verbally thank the interviewer for taking the time to speak with you. If you don’t remember his or her name, ask for it again and write it down, so that you can send a thank-you note as well.
  • Suggest an in-person interview. The whole point of the phone interview was to score a traditional face-to-face job interview, so if the interviewer doesn’t mention what will happen next, you should bring it up. For example, you can say, “Thank you very much for taking the time to call me. I’d like to have the opportunity to meet in person. When will you be scheduling the next round of interviews?” If you don’t feel comfortable being that direct, you can ask “What do you expect to be the next step for me?”
  • Reiterate your interest in the position. You want to leave the interviewer with the impression that you are enthusiastic about the job. Let him or her know how interested you are about the prospect of working with the company.
  • Send a thank-you note. Just as with a traditional job interview, you should follow up with a polite thank-you note (written on paper and mailed with a stamp!). You can also use the thank-you note to reiterate your interest in scheduling an in-person interview. Just be sure to send the thank-you note out promptly (same day), as the interviewer may soon be making final decisions about who to call back!

Phone_Interview_hiring_mgr_2_imagesMany people find a phone interview more nerve-wracking than a traditional job interview. This doesn’t have to be the case, however. While some phone interviews happen with little or no warning, in most cases you have just as much time to prepare as you would ordinarily, with the added benefit of being able to use your notes during the interview.

Unpaid Internships Ruled Illegal – Is That a Good Thing for Students?


FoxSearchlightLogoAn article by Steven Greenhouse in the New York Times reports that Fox Searchlight Pictures had violated federal and New York minimum wage laws by not paying production interns, a case that could upend the long-held practice of the film industry and other businesses that rely heavily on unpaid internships.

The judge noted that these internships did not foster an educational environment and that the studio received the benefits of the work. The case could have broad implications. Young people have flocked to internships, especially against the backdrop of a weak job market.

Employment experts estimate that undergraduates work in more than one million internships a year, an estimated half of which are unpaid, according to Intern Bridge, a research firm.

On the Intern Bridge website, the firm makes a statement and provides additional information for companies  and students considering unpaid internships:

At Intern Bridge, we strongly believe that all internships should offer hourly monetary compensation. This best practices recommendation is based on countless hours of proprietary research utilizing survey responses from over 100,000 students, discussing the issues with our nationwide network of career center and human resources practitioners, and taking into account critical business and economic principles.

While we consistently advocate for paid opportunities for students, unpaid internships have built a strong presence in the internship space. Recently, the Department of Labor began an awareness campaign to share information regarding potential legal issues with hosting unpaid interns. This Unpaid Internship Resource Center has been designed to share as much up-to-date information as possible.

“Employers have already started to take a hard look at their internship programs,” said Rachel Bien, a lawyer for the plaintiffs. “I think this decision will go far to discourage private companies from having unpaid internship programs.”

busboybwUnpaid Internships: the corporate equivalent process for getting into a fraternity in college

Freshman in college choosing to go the social frat route have a couple of hurdles to overcome before being accepted. They must endure embarrassing acts (hazing) and subordinate themselves to the upperclassmen – all while trying to pursue academic standing and other extracurricular activities. And, they have to pay for the privilege to be hazed.

Unpaid company internships, commonly, are general sanitation, lunch order takers and delivery drivers, doing work that in no way enhances their skills and knowledge and prepares them for a professional job upon graduation from college. I consider it a form of hazing when it is a standard way of doing business in a specific industry, such as the film and television entertainment production industry.

This illegal process is so prevalent that students believe they have to do it in order to “break into the business”.

The power of LinkedIn to see the value of unpaid internships vs paid internships

With LinkedIn now the business world version of Facebook, you can find people in your career field that graduated two, four, six or more years ago, took an “unpaid” internship (their profile won’t say it was unpaid but based on what you know about company reputations around internships you can make some assumptions) and see where they ended up. In other words, did the unpaid internship lead to something bigger and better? For the film industry, most did not. Do the same with people that completed a paid internship. Not sure, “inmail” them asking for their insight about the value of their internship.

Are you considering taking an unpaid internship?

Don’t. Unless the following have been provided to you:

  • A specific job description or written objectives that assigns work that increases your skills and knowledge (taking lunch orders and emptying trash cans does not in any way add skill and knowledge of any benefit).
  • The names of the people you will be assigned to work for. Are they managers and/or senior experienced professionals with expertise you want to learn from? Have you met the people you will work for? Did they discuss their commitment to assigning you meaningful work and mentoring you?
  • A path for how the internship will lead to full time opportunities after graduation or after the internship is up. The benefit for the company should be one focus: to evaluate the internship for possible hiring upon graduation.
  • A specific period of time that the unpaid portion will last. Ideally, you are then converted to paid internship or full time.

The film and television entertainment industry including the dramatic arts (theatre) may be the worst industry that abuses the internship model. All companies in all industries that abuse the internship’s true purpose are broadcasting a message that they are a backward thinking, short term-focused and unethical company. Do you really want to work for that kind of company?

If you want to work for one of these companies, just apply for the open janitor position. At least then you’ll get paid.

Carl Nielson is a professional career coach and author of the Career Coaching for Students program. For information about career direction and job search coaching, check out Success Discoveries’ Career and Success Skills Mastery for College Students and Recent Grads. Assessment and coaching packages start at $349 – special Summer 2013 offer.

Congrats College Grads! Are You Using LinkedIn for Your Job Search?


LinkedIn for College StudentsThree Ways Recent Grads Can Leverage LinkedIn for Long-Term Success by John Hill, LinkedIn June 6, 2013

You have your new degree in hand and your future at the forefront, so now what? Whether you’ve landed a job or are still weighing your options, LinkedIn can be an invaluable tool for your next steps post-graduation. We’ve pulled together three simple things you can do now to successfully transition from campus to career.

Take Charge of Your Professional Identity
Your LinkedIn profile makes it possible for opportunities to find you. It is a virtual billboard that communicates to current, potential and future employers, and colleagues 24 hours a day. That said, a complete profile doesn’t mean just replicating your resume. Here are a few steps to take to create a standout profile:

  • Use the Summary section on your LinkedIn profile to tell people who you are professionally and who you want to be professionally
  • Make your profile your portfolio. Upload documents, videos and images to your LinkedIn profile to showcase your successes throughout your education. Share a presentation you gave in your business class, a video you produced for your film class, or an architectural drawing you are particularly proud of.
  • Add Student Sections to capture your experiences in and out of the classroom like projects, honors and awards
  • Define your Skills and Expertise
  • Follow the Companies, Influencers and Groups that relate to the industries you’re interested in

Remember, a great profile not only ensures you are putting your best foot forward, it also makes it possible for recruiters and great opportunities to find you!

Create A Network Based on Quality Contacts, Not Quantity
LinkedIn is where business takes place, so your connections should reflect who you are as a future professional and be made up of trusted relationships. Here are four affiliations you should focus on while growing and maintaining your network:

  1. Friends and family
  2. University connections
  3. People you shared work experience with
  4. Those who you share volunteer and causes with (including student groups and fraternal organizations)

Connecting with the great people you meet along the way will enable you to build a community of experts that will support you throughout your career. Need more ideas for who to connect with? Get some help along the way from People You May Know.

Dream Big
LinkedIn showcases the successes of your school’s alumni through features like the Alumni tool. You can see how someone went from the classrooms you attended to become CEO. Or, find people who graduated from your university who now work in the industries and companies you’re interested in joining. Once you have identified and connected with them, consider reaching out and setting up an informational interview. LinkedIn can be a directory of dreams, showing you where you can go and what you can do based on the success of others with similar professional pathways.

Good luck!

For information about career direction and job search coaching, check out Success Discoveries’ Career and Success Skills Mastery for College Students and Recent Grads. Assessment and coaching packages start at $349 – special Summer 2013 offer.

Countering College Student Objections to Joining LinkedIn


LinkedIn5 COLLEGE STUDENT Objections to Joining LinkedIn

While it is true that some college students may be beyond help, below are some excuses you can meet head on. To support students, my connections exceed over 2,000 which connect me to over 17 million on LinkedIn. I use my connections to help both high school and college students find people in their career of interest as part of the Career Coaching for Students program (high school program or college student program).

Your key to success1. “Creating a LinkedIn profile takes too much time” is a common complaint; however, creating a profile is actually a motivational exercise. Students can easily copy and paste their résumé to their LinkedIn profile and revise it from there. Once their profile starts to fill out, they begin to feel better about their developing profile.

2. “I don’t have time to add a LinkedIn update once a week?” Posting an update once a week is not that hard to do. With most students now on Facebook and Twitter, posting an update takes the same effort. It’s as simple as commenting on a topic such as something interesting being covered in a core course that aligns with your career direction, attaching an article, posting a great quote, letting people know what you are up to, etc.

3. “I don’t think people in my occupation use LinkedIn” might have been a valid point two or three years ago. Some occupations, namely the trades, were slower to jump on the LinkedIn wagon. Today, people in all industries and all types of work are on LinkedIn. With the number of connections I have, I love taking friendly bets on this false perception. I’ve won every bet.

4. “There’s no way I can get 50 connections” is an interesting challenge. LinkedIn allows users to download contacts from their e-mail account from the beginning of registering for membership. One just has to select the members they want to invite and soon acceptances and invites will come their way. An exercise I do with high school and college students is to have them write down on a worksheet everyone they know (friends, extended family, parents of friends, professional contacts). I then poll everyone to see how many they wrote down. In a 5 minute time limit, the average student writes down between 30 and 50 names. I then ask them if it is reasonable to expect each person they wrote down to have the same number of contacts. We then do the math. Using the least (30), the math looks like this: 30 x 30 = 900. Each of us can easily get something between our direct contact count and the 900 within one week. For college students, making this a competitive challenge with a reasonable $$ prize for the highest number of contacts after one week generates amazing results.

5. “I’m just a college student.” LinkedIn will most likely not offer immediate gratification. This isn’t a sprint; it is more like a marathon. The smartest students will invest in the time to begin their lifelong network. They’ll be ahead of their classmates and will most likely receive more interviews and offers when the time comes for the payout.

Carl Nielson is an organizational development consultant, professional career and executive/leadership coach and creator of the nationally recognized program Career Coaching for Students™ . Career Coaching for Students is available as a district-wide high school program, college program and in group and on-one-one offerings through certified career coaches throughout the United States, Canada and other countries. Contact Carl Nielson at carl@successdiscoveries.com or call 972-346-2892 to discuss specific needs. Or visit us at http://www.careercoachingforstudents.net

How to Crack into the Hidden Job Market for Summer Internships, Coops and First Jobs Out of College


“Five out of 1000 online job applications ever make it to the hiring manager’s desk.” Career Confidential CEO, Peggy McKee

Bottom Line: Nothing can happen until you meet with the key decision maker. To reach the decision maker, you’ll need to do more than send a resume to a company’s online resume collection system. You need a compelling reason for that person or their closest gatekeeper to start a dialogue with you. That first dialogue needs to lead to an ongoing relationship which leads to the right opportunities for you.

It is not unusual for a position that would be ideal for you not to exist when you initially contact those key decision makers. That fact means the job isn’t posted either.

Start by identifying the ideal companies for your desired career direction. What most students don’t realize is that when a key decision maker sees a value in you, they have the power to create the opportunity. That won’t happen with a shotgun approach to resume distribution. And it won’t happen without a face-to-face meeting.

A REALITY CHECK: NETWORKING IS THE ONLY STRATEGY

2013 Update: We’ve posted a presentation called Job Hunting in the 21st Century for Students and Recent Grads that you might find helpful.

Networking is the #1 most effective tool to get to key decision makers and land that job. Most of your immediate contacts do not realize how helpful they can be in expanding your network.

The first step in networking is to tell each person in your network that you are trying to expand your network – not get referred to a job. It is best to approach a personal contact with the purpose of seeking industry information or to explore referrals who your contact knows who could be of value. Their contact might be a person in a company that you have an interest in or in an industry of interest to you. By using this approach you are not putting your contact in a position where he or she feels obligated to push your resume in his or her company. If the offer is made [to push your resume], accept it but focus more on who he or she knows that could help your cause.

Develop a third party letter of recommendation that your associate can use, as it removes this task from your being assumed by your contact, which can get in the way of the referral. Having your contact send this letter first followed by a phone call from you is far better than simply calling unannounced to the referral.

THE KEY TO GETTING TO THE RIGHT PERSON

As indicated earlier, you must have a compelling message that makes its way into the hands of the right person and then have a means to get directly to that person. You need to either bypass the gate keepers or become successful at going through them. The typical generic introduction letter with a request for the recipient to call seldom works.

You must approach the decision maker positioning yourself as a TALENT VALUE that has the potential to be part of the solution to their KEY CHALLENGES – and not as a person seeking employment.

Too often college students see themselves as “low value” due to the lack of experience. For the employer, the lack of experience may not be as important as the “entry level pay level” that their budget supports. Or they might need your professional potential in 6 months but able to hire you into a “cover” job immediately if you are willing to trust the long term potential. For that reason, targeting your “ideal” employers is critical. You may have to start in a job that isn’t so ideal.

The only reason that an opportunity will be opened for you is that the core competencies, skill sets and accomplishments you bring to the organization are consistent with the immediate needs the organization is facing. As they say, timing is everything. Any good decision maker will look at you as a potential asset and will be looking at the return he or she will get on that asset. Your first mission is to communicate a high enough potential return that encourages the decision maker to open the dialogue. Once opened, the mission is to continue building the potential return. A willingness to start in something that is slightly outside your comfort zone is a plus. Many CEOs will tell you they started in the mailroom, as secretary or as a lowly junior salesperson. Contrary to much of what you read that says job hopping is “ok”, look at each company you target as the company you want to work at for 30 years.

There are two types of job opportunity strategies that you need to use: Individual and Group.

THE INDIVIDUAL STRATEGY

This will be specific to ONE company. Identify the ideal companies and use sourcing strategies such as LinkedIn to find people in those companies. Once you’ve targeted a person you want to reach, identify a strategy for reaching that person that involves those already in your network. Going directly to the person through a social media tool such as LinkedIn can work effectively if you are asking for “their industry advice and to share their experience” rather than “a job”.

Attend Industry Conferences

You can also identify these opportunities at trade shows (keynote speakers, session presenters, other attendees in the sessions you attend). There are usually student discounts available. Attending a conference and making contact with a speaker immediately after their presentation can be effective if you have a follow-up strategy to that first contact.

STUDENT BEST PRACTICE EXAMPLE TIP Within an industry, there are professional associations. Find the association’s website and see if there is a membership list that is openly published. Sometimes a list of member companies (or individuals) may be available. This is a quick way to find companies you might have overlooked if relying just on the college career and placement office. Exhibitor contacts may also be of use.

A Student Best Practice: Daniel Lewis, a college junior looking for both internship/coop opportunities as well as wanting to scout out high-potential employers upon graduation is attending a conference this summer being held across the country. His degree will be in mechanical engineering and his passion is in sports equipment design and manufacturing. The conference he is attending is the ISEA’s 9th International Sports Engineering conference in Lowell, MA.  Many students might feel attending a conference for experienced professionals to be outside their comfort zone. But for the student that goes outside their comfort zone, this can be a huge competitive advantage upon graduation. I salute the college students that take advantage and create these opportunities for themselves. These students will move to the front of the line with the contacts they make – avoiding all the fire walls along the way.

Contact a speaker by email about 3 – 5 days after the presentation. The opening paragraph should state that you attended their session and thought it was excellent. Also share in one sentence some benefit you gained from their presentation. Then request a 10 minute phone call appointment for the purpose of getting their advice about your desire to [find a position in xyz industry] or [find a [intern] position at 123, abc or xyz companies]. Again, your goal is to expand your network. Ask for “who” they recommend you talk with. Ask for their permission to say they referred you.

The next paragraph may come from your resume and include your positioning statement and four or five relevant and impactful achievements including your education. The last paragraph is a call to action in which you reiterate your request for a 10 minute call and confirm a time that you will follow-up. This follow-up time is critical as it is a very powerful tool to help you get by the gate keepers and to encourage the decision maker to accept your call.

This approach is also used for implementing group opportunity strategies and for approaching a company that has advertised a position of interest. Never indicate that you are responding to a specific position if responding to a job posting. Instead, use the information to customize your resume and cover letter to fit that opening while also expressing broader value (they may see you fitting another position you didn’t know existed).

THE GROUP STRATEGY

This is a highly efficient way of creating opportunities. Again the communication vehicle is not unlike that used for individual situations.

Identify 10-to-12 companies of similar size in an industry and send the group letter with a staggered but specific time for follow-up. As with all letters, use a spreadsheet and MS Word Merge tools to be efficient but be sure you are customizing specific to that industry.

THE PROCESS

Whether Individual or Group, the process is the same. The Group is simply replicating the Individual model.

  1. Using LinkedIn, Hoovers or some other available source, build target lists by industries of highest interest. Keep the industry selection to 3 or 4. Within each target list select 10 to 12 companies of great interest. Within this short list, if there are specific companies of highest interest, mark those for priority research. If you have specific companies outside of the industries you’ve selected that you would like to include, list those separately for an individual approach.
  2. Create a cover letter for each industry. In most cases one will suit all companies in the same industry.
  3. Identify the person(s) and their direct mailing address in each company who would be the most appropriate targets. Typically you would target a person two levels above your target position. If that person’s name is not readily available from LinkedIn or Hoovers, the company website or some other public source, pick up the phone and call the company and ask for the person’s name. If you are asked the purpose simply state you wish to mail a thank you as a follow-up to [a presentation they made at a conference or their recent help].
  4. Set up the letter on your computer and use the mail merge capability to generate the hard copy (always use first class not e-mail for this). Type each letter with a unique and specific “time” for follow-up. Allow four to five working days after mailing date for the follow-up date/time. If you are doing a group campaign leave an hour between each call so that if a discussion is opened you have time to close for the meeting and can take a breather between each.
  5. Send the letter (letters) out and follow up as stated in your letter.

There are at least three firewalls you must get by: the front desk (switchboard), the admin assistant and the targeted recipient. In each case the objective is to get to the decision maker and not simply be sent to HR or told “We are not hiring. The content of the letter is designed to help. If the front desk asks the nature of the call, simply confirm you are contacting the recipient per a scheduled time. If the admin assistant asks, respond in the same way. Engage with the admin assistant and respect their power. You can often turn a gatekeeper from a major roadblock into a willing helper if done properly. If you get directly to the recipient, confirm receipt and immediately steer the conversation.

DO NOT COME ACROSS AS A JOB SEEKER AS YOU WILL BE SENT TO HR. POSITION YOURSELF AS LOOKING FOR ADVICE.

Once the dialogue is opened, respect the time of the recipient. The objective is to get a face-to-face meeting. Speak long enough to achieve a high enough level of interest to get the recipient to agree to a meeting. If you get the target recipient’s voice mail simply confirm you are calling at the time indicated and that you will try back at the same time tomorrow. Do not go into a “sales pitch” as you will come across as just one more person trying to waste their time.

The key to success is persistence. Continue contacting people to grow your network in each target company until you are successful in getting to the decision maker or it becomes very clear that it is not to be.

Carl Nielson is an organizational development consultant, professional career and executive/leadership coach and creator of the nationally recognized program Career Coaching for Students™ . Career Coaching for Students is available as a district-wide high school program and in group and on-one-one offerings through certified career coaches throughout the United States, Canada and other countries. Contact Carl Nielson at carl@successdiscoveries.com or call 972-346-2892 to discuss specific needs.

Six Mistakes Made on Resumes


It has been over 20 years since I was in the corporate HR world handling 200 resumes for one job opening and handling 50 job openings at once. Today, being focused on organizational development consulting and coaching for the corporate world  I still get involved in helping mid-career professionals as well as provide the Career Coaching for Students program to high school and college students. Whether you are a college grad hoping for that first break out job or looking to make a 5th job change due to lay offs, mergers and acquisitions, a resume is more of a show stopper  than a qualifier unless you are utilizing relationships to get that interview.

Your network, statistically speaking, will most likely be the way you obtain the job, but every once in a while your resume is one of the 250 resumes that HR filters through before handing off 100 to the hiring authority. So your resume must be right.  I’ve compiled six reasons from my own experience and that of other bloggers in “corporate HR/recruiting”.  I’m amazed at how the reasons for going in the trash haven’t changed in 20 years. Here are six reasons your resume will get thrown in the trash.

#1 You don’t meet the minimum criteria. From a hiring manager: “It took only two minutes to find that first red flag in my four-inch stack. I saw an application on which someone from human resources had written ‘experience may not qualify.’ The candidate had spent two years working at a work-force-development agency, but the HR staff member didn’t know if that would count toward our need that the applicant have experience in vocational education. After reading the job summary on the résumé, I knew the experience wouldn’t count. Case closed.

The first step in the application process is understanding whether or not you even qualify for the job. Your application typically will not go straight to the hiring committee. Instead, it will first go through the filter of the human-resources staff members who won’t forward unqualified applicants or will flag someone whose qualifications are uncertain. If you don’t have the job’s minimum requirements, the process is over. Note those minimum requirements and clearly demonstrate how you meet them.

#2 Employers fail candidates for bad grammar. It’s sad that I have to write that. The number of misspelled words, incomplete sentences, and other cardinal sins of writing is shocking. While the average employer would certainly drop you for such transgressions, some employers get twice as irritated about it. Misspellings signal laziness, inattention to detail, and just the overall sense that you aren’t taking this seriously.

Here are three pieces of advice: proofread, proofread, proofread. Every word processor on the planet has spellcheck. Is it that hard to click the little button? You’ve already (I hope) spent an hour or more writing the thing. Would taking another five minutes for a once-over be too much to ask? Ask someone that is known for their editing prowess to review your writing. One final question: Would you take this article seriously if I butchered the wording? Of course not. The same perspective applies.

#3 Did you even try to tailor your résumé? The next red flag comes from an excellent, well-crafted résumé. Clearly demonstrating the candidate’s expertise in accounting, it included specific accomplishments in previous accounting jobs. It was without flaw. The HR screener may have even said aloud, “This is the best I’ve seen in a while.” There was one small problem, though. The company isn’t hiring for an accounting position. On to the next candidate.

I’m sure many of us have either used or heard of the “spray and pray” method of applying for jobs. It means rapid-firing your résumé to every opening you can find. I have rarely seen that strategy work. In fact, one of the best things that applicants can do is demonstrate that they know what they are applying for. Mentioning specific programs or people you know that work at the company will be seen very positively. But the biggest desire is that HR wants résumé that deal with the company’s specific needs as a department line by line. You can’t do that if you haven’t bothered to notice what the department or company has open.

#4 I know you’re lying to me. Here’s a great rule of thumb—don’t lie on your application or resume. In fact, don’t ever lie, because the truth eventually surfaces. With social media, networking everyone to everyone, employers can chat with someone who will know you didn’t do half of the things listed on your application or will have very different dates of employment. Once that happens, into the shredder you go. Even worse, you might get hired and the truth will get you fired quicker than you can say “oops”.

Even if your lies help you make the first cut, you should know that HR and hiring managers (in small and large organizations, with or without HR expertise) will do research on you before the call for the interview. If they sniff deception, you’re gone.

#5 You didn’t speak our language. Here’s a strategy connected to #3 above used to land jobs: Copy specific phrases and buzzwords from the job posting into your résumé. Then build them into the bullet points. “Instructional design a plus” from the posting becomes “experience in instructional design” on your application. (Obviously, only do that when the statements are true.) Don’t refer to the descriptive term (instructional design) as something else not relevant or valued by the employer (such as “building course materials”).

Hiring Committee members who quickly scan résumés often look for the specific phrases they put in the job posting. Using other phrases to describe the same activity might cause a committee member to unknowingly pass over critical parts of your experience while they speed read. Many corporate employers are now using an automated filter that electronically weeds out applications if they lack the right number of “keywords,” which essentially are the words from the job posting. That is why so many refer to the online job posting systems as the “black hole”.

#6 You used too much personality fluff. This one is claimed to be a common mistake as reported by HR recruiters. It happens when candidates use descriptive phrases about themselves like, “dedicated worker,” “innovative thinker,” “cares about …” Those read like fillers you stuck in because you didn’t have enough concrete work experience to fill a page or perhaps you were trying to populate your resume with key words.

The problem is that the descriptors must be substantive and job-related. I coach my clients to add descriptors that come from their talent assessment results. For example, the following are from a mid-career client assessment and are listed on the first page of the resume prior to the Experience section:

Here is the challenge in using these descriptors. As one HR person stated, “I don’t care if you think you’re ‘motivated to succeed’ or ‘enjoy new challenges.’ Anyone can say those things and most people do, to the point of being cliché. Furthermore, just because you can say them doesn’t mean they’re true. I will be able to read your personality from the interview. That’s what the interview is for.” The person was making a fair statement until the end. “I will be able to read your personality from the interview” was arrogance and ignorance at its best, however, explaining why that statement totally discredited the HR person is outside the scope of this article. For each “talent descriptor” you include in your resume, be prepared with a job-related story that supports the claim. For example, in the list above, “Likes to bring people of common interest together” is something that came from the assessment report but is a huge strength for this person. She is in sales. She has many examples of how she not only exceeded sales quotas but connected others in her organization to selling opportunities – because she enjoys it.

Your résumé should show why you have the best background and skills for the job. Your “talent” as I refer to it includes your personality. That is part of why you have the best “total talent” for the job. As the arrogant/ignorant HR person stated, “If you are good at written communications, I should be able to glean that from a perfectly written resume.”

As you assemble your application, remember: When employers sift through a giant stack of applications, they look for excuses to end the relationship quickly. Don’t give them one.

Carl Nielson is an organizational development consultant, professional career and executive/leadership coach and creator of the nationally recognized program Career Coaching for Students™ . Career Coaching for Students is available as a district-wide high school program and through certified career coaches throughout the United States and other countries. Call Carl Nielson at 972-346-2892 to discuss specific needs.

Student Resource Central is Fast Becoming THE Career and College Research Go-To Site


Student Resource Central™, the secure-access part of the Career Coaching for Students™ website is fast becoming THE Career and College Research Go-To Site for students: Incredibly rich with high-quality, high-value and validated content that saves incredible amounts of time for students (and parents).

The Career Coaching for Students™ program is the pride and joy for Success Discoveries (other programs will be coming in time). Because of the depth and quality of the program, the Home Study Personal Edition is $349 (current price) and workshops being offered in various areas of the U.S. range from $500 to $850 per student. While it is worth the price of admission, many families won’t be signing up. Yet, we have an incredibly rich amount of web content for students to use for career exploration exercises, search for colleges that match their educational goals, learn about financial aid, budgeting for college and scholarships and much more. Until now, you had to sign up for the one-on-one coaching or one of the workshop programs to have access to the Student Resource Central site.

We are now offering a $19.95 family license to access Student Resource Central™, the premier career and college exploration resource site. This one-time fee provides access with no expiration. Have more than one child approaching high school? Your username and password will still work next year and the year after. And we provide a 100% satisfaction guarantee or your money back.

We wish every student could take advantage of the full Career Coaching for Students™ program. For those that can’t, access to Student Resource Central™ can be the next best thing.

For-Profit Colleges Mislead Students


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On May 4, 2010, we posted an article on this blog and at the home page of Career Coaching for Students™ entitled PBS Frontline Exposes Fraud at For-Profit Schools. Obviously we have to give PBS credit for the story. Now it seems the General Accounting Office (GAO, United States Agency) has published their findings which are both confirming the PBS story and very damning for the “For-Profit Educational Industry”. These “for profits” offer “extensive career planning and placement programs” which has been the enabler for the “for-profit college industry” to secure significant market share in the higher education industry.

According to the United States Government Accountability Office (GAO), nearly two million students attend for-profit colleges, pursuing bachelor’s and associate’s degrees in disciplines that range from cosmetology to nursing and engineering. In 2009, for-profit colleges received more than $20 billion in federal loans and grants. These are powerful institutions that students, the government, and employers have trusted with a significant part of our society’s future. Knowing this information, you can imagine the outrage and shock that accompanied today’s GAO report that implicated 15 for-profit colleges in deceptive recruiting & career planning practices.

Of the 15 colleges tested, four institutions were guilty of fraud in their aggressive and misleading marketing techniques. As part of the GAO’s undercover investigation, four agents posed as prospective students and met with admissions staff for financial aid, tuition, and career planning information. The test revealed the following questionable marketing practices:

  • One for-profit college encouraged an applicant to hide $250,000 worth of assets on a federal financial aid application
  • According to The New York Times, another college encouraged a student to lie about dependents on a financial aid application 
  • Admissions representatives misrepresented tuition costs, quoting the price of classes for nine months instead of one full year
  • Students were provided with false career planning advice. For example, one program mentioned that barbers could earn up to $250,000 annually. According to the Bureau of Labor Statistics, 90 percent of barbers earn $43,000 per year.
  • One admissions representative undermined the financial burden of student loans, implying that defaulters cannot be held accountable for missed payments
  • Admissions representatives engaged in aggressive marketing strategies, pressuring the undercover agents to sign contracts even if they weren’t ready to make a decision.

Although the names of the 15 for-profit colleges remain confidential, the surveyed programs were in a number of disciplines, offering both associate’s and bachelor’s degrees in subjects ranging from business to cosmetology. This information coincides with an education record.

According to the Bureau of Labor Statistics, 70 percent of high school graduates from the class of 2009 were enrolled in a two-year or four-year program when surveyed in October ’09 — the highest number in United States history. While this is a figure worth celebrating, it is also indicative of a growing issue – proper career exploration and planning.

How many of these students are making informed career decisions when choosing a program to attend? How many of these students will position themselves to guarantee a return on investment, and how many will drown in debt upon graduation, falling victim to aggressive marketing practices, false career planning advice, and unrealistic expectations about career prospects? Whether or not students have fair access to objective information, they are still responsible for the costs and consequences of their education and career planning strategy.

Of all the concerning questions, how many students, by taking the bait at these fraudulent institutions, are missing out on a career that would have been much more fulfilling and resulted in greater success?

Students have to make adult decisions with real consequences at a very young age. The issue isn’t whether students are mature enough to choose and plan their careers. The issue is around access to solid, credible career coaching for students. As a society, as parents, as teachers, and as students, it is more important than ever that career coaching be provided to all students.

If you’re not investing a substantial sum of money, you are investing a substantial amount of time, so be an educated consumer when shopping for a college. Just as you would compare the economic implications of buying a car, you should compare the economic implications of your degree, college, and program relative to career interests. In addition to looking at rankings, prestige, and marketing materials — regardless of whether you are looking at a nonprofit or for-profit college — weigh the economic and educational return on investment. Our students are our future’s most valuable asset, so let’s position them to be successful.

A GREAT OFFER TO READERS OF THIS BLOG – UNLIMITED ACCESS TO STUDENT RESOURCE CENTRAL™ FOR ONLY $19.95: The Career Coaching for Students™ website has an extensive private area for career and educational research that is normally reserved for our individual and workshop clients. Each resource has been evaluated for its quality, value and ethical representation of information. We call it Student Resources Central™. Due to the new, alarming information about corrupt “for-profit” institutional practices, we are offering the full Student Resources Central site to parents** and students for $19.95 per access license. This is a unique offer and the access has no expiration. If you are a high school administrator or teacher and would like to gain access to the site for all of your students we offer the same price to you also. This one-time purchase provides access with no expiration. To buy an access license go here. Aren’t sure it is worth it? We guarantee your satisfaction* or we’ll give you a full refund and we’ll eat the credit card fees.

*Guarantee will be honored for 30 days. After 30 days we figure you found the site helpful.
**This offer is not available to professionals or organizations that offer career guidance services, tools or products. For more information on becoming a Career Coaching for Students™ Licensed Facilitator which includes full rights to use Student Resource Central  with all of your customers contact Carl Nielson at 972.346.2892 or visit our Coach Facilitator information page on the website.