Category Archives: career options

I Want to Quit (My Career)


Talent Management MagazineThe July 2013 issue of Talent Management Magazine, a respected journal for human resources executives, highlighted some new statistics that reinforce what I’ve been trying to communicate to parents, high school administrators and college and university career centers for some time now – “what you are doing isn’t working!”

Here are excerpts from the article…you be the judge


First there was the Gallup survey that came out in early June 2013, which found the majority of American employees (70 percent) were either not engaged or actively disengaged with their work.

As if that wasn’t enough to raise red flags for employers who care about and are tracking employee engagement, a new Harris survey for the University of Phoenix in Arizona that was released July 8, 2013 showed that more than half of U.S. employees want to change not only their jobs, but their careers.

Apparently, only 14 percent of workers say they’re in their dream careers.

Some of you may not be surprised to learn this feeling is more pronounced among workers in their 20’s (80 percent), but it’s certainly not specific to this demographic alone: Sixty-four percent of those in their 30s want to change careers and 54 percent of those in their 40s reported the same.

Is this the classic “grass is greener on the other side” syndrome? Maybe. Or perhaps it’s the fact that the unstable economic environment coupled with debilitating student loan debt coerced many graduates to scrounge up any kind of employment they could secure just to have a steady cash inflow. Consider that nearly three-fourths of those surveyed (73 percent) said they didn’t end up with a job they had originally anticipated when they were younger.

And before you go on a rant about how flaky millennials are, you may be surprised to learn that those in the upper echelons of corporate America are among those who want to sign up for a different career. Nearly half (43 percent) of C-level executives said they were somewhat interested in switching careers, while 26 percent expressed a stronger desire to do so.

Offering lateral moves and defining a clear career path for employees might not be the silver bullet when it comes to engagement and retention problems, but it’s a start.


Employers can’t fix this. And then there are high schools and colleges continuing to do the same things they’ve been doing for the past 10+ years, only now the high schools have teacher productivity work flow tools in the cloud (Naviance, XAP, etc.) to help track high school student college readiness tasks.

This is a wake up call. Want to decrease student loan debt? Get smarter about planning career and educational strategies. You can delegate career exploration and career matching to an overworked high school counselor with outdated assessments or delay this work until college where students are going in undeclared, changing majors 3 or 4 times and taking 5 years to graduate at a cost of thousands of extra dollars. Or you can take a proactive approach and do something different.

Better Career Planning Better Lifehttp://www.careercoachingforstudents.net

Carl Nielson is Chief Discovery Officer of Success Discoveries and Managing Principal of The Nielson Group, an organizational development consulting firm that provides executive development coaching, team development and assessments for hiring. As creator of the Career Coaching for Students program for high school students and Career and Success Skills Mastery for College Students and Recent Grads, Carl has helped thousands of students find a better way through the career exploration process that works.  Assessment and coaching packages start at $349 – checkout the Summer 2013 special offer – 30-days coaching support with the Home Study student career coaching package.

Unpaid Internships Ruled Illegal – Is That a Good Thing for Students?


FoxSearchlightLogoAn article by Steven Greenhouse in the New York Times reports that Fox Searchlight Pictures had violated federal and New York minimum wage laws by not paying production interns, a case that could upend the long-held practice of the film industry and other businesses that rely heavily on unpaid internships.

The judge noted that these internships did not foster an educational environment and that the studio received the benefits of the work. The case could have broad implications. Young people have flocked to internships, especially against the backdrop of a weak job market.

Employment experts estimate that undergraduates work in more than one million internships a year, an estimated half of which are unpaid, according to Intern Bridge, a research firm.

On the Intern Bridge website, the firm makes a statement and provides additional information for companies  and students considering unpaid internships:

At Intern Bridge, we strongly believe that all internships should offer hourly monetary compensation. This best practices recommendation is based on countless hours of proprietary research utilizing survey responses from over 100,000 students, discussing the issues with our nationwide network of career center and human resources practitioners, and taking into account critical business and economic principles.

While we consistently advocate for paid opportunities for students, unpaid internships have built a strong presence in the internship space. Recently, the Department of Labor began an awareness campaign to share information regarding potential legal issues with hosting unpaid interns. This Unpaid Internship Resource Center has been designed to share as much up-to-date information as possible.

“Employers have already started to take a hard look at their internship programs,” said Rachel Bien, a lawyer for the plaintiffs. “I think this decision will go far to discourage private companies from having unpaid internship programs.”

busboybwUnpaid Internships: the corporate equivalent process for getting into a fraternity in college

Freshman in college choosing to go the social frat route have a couple of hurdles to overcome before being accepted. They must endure embarrassing acts (hazing) and subordinate themselves to the upperclassmen – all while trying to pursue academic standing and other extracurricular activities. And, they have to pay for the privilege to be hazed.

Unpaid company internships, commonly, are general sanitation, lunch order takers and delivery drivers, doing work that in no way enhances their skills and knowledge and prepares them for a professional job upon graduation from college. I consider it a form of hazing when it is a standard way of doing business in a specific industry, such as the film and television entertainment production industry.

This illegal process is so prevalent that students believe they have to do it in order to “break into the business”.

The power of LinkedIn to see the value of unpaid internships vs paid internships

With LinkedIn now the business world version of Facebook, you can find people in your career field that graduated two, four, six or more years ago, took an “unpaid” internship (their profile won’t say it was unpaid but based on what you know about company reputations around internships you can make some assumptions) and see where they ended up. In other words, did the unpaid internship lead to something bigger and better? For the film industry, most did not. Do the same with people that completed a paid internship. Not sure, “inmail” them asking for their insight about the value of their internship.

Are you considering taking an unpaid internship?

Don’t. Unless the following have been provided to you:

  • A specific job description or written objectives that assigns work that increases your skills and knowledge (taking lunch orders and emptying trash cans does not in any way add skill and knowledge of any benefit).
  • The names of the people you will be assigned to work for. Are they managers and/or senior experienced professionals with expertise you want to learn from? Have you met the people you will work for? Did they discuss their commitment to assigning you meaningful work and mentoring you?
  • A path for how the internship will lead to full time opportunities after graduation or after the internship is up. The benefit for the company should be one focus: to evaluate the internship for possible hiring upon graduation.
  • A specific period of time that the unpaid portion will last. Ideally, you are then converted to paid internship or full time.

The film and television entertainment industry including the dramatic arts (theatre) may be the worst industry that abuses the internship model. All companies in all industries that abuse the internship’s true purpose are broadcasting a message that they are a backward thinking, short term-focused and unethical company. Do you really want to work for that kind of company?

If you want to work for one of these companies, just apply for the open janitor position. At least then you’ll get paid.

Carl Nielson is a professional career coach and author of the Career Coaching for Students program. For information about career direction and job search coaching, check out Success Discoveries’ Career and Success Skills Mastery for College Students and Recent Grads. Assessment and coaching packages start at $349 – special Summer 2013 offer.

Warning: Campus Career Services NOT There to Help Students Choose a Career


B-Schools With Career Services That Rock—MaybeBusinessweek conducts a survey of college career centers each year. The way they wrote the article (see link), apparently college campus career services are not expected to assist students in choosing a career. So do you go to academic advising for help? Not really. They refer you over to the career center.

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Excerpt from the Businessweek article:
One of the more perplexing things about business school career services is that student perceptions of how good a job their school is doing often bear no relation to the school’s real-world performance at placing students in high-paying jobs.

But wait, maybe there’s hope
Based on the survey data, students who took the Businessweek survey (summary article at http://www.businessweek.com/articles/2012-11-13/b-schools-with-career-services-that-rock-maybe) consider career services to be more than just placement and salaries.

In fact, the services include much more, from organizing career events on campus to connecting students with alumni who work in their targeted industries and providing help on job applications and résumés. Students who rate their school’s career services highly—notwithstanding mediocre success in the job market—are effectively giving them an “A” for effort. So if you’re looking for schools where you’ll get lots of help in your job search, consider those on our “best” list—you may not land your dream job, but it won’t be for lack of trying.
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Many career centers offer career counseling. Just keep in mind the “counselor” you are working with may be a grad student who has never had a job outside of the college. Or the counselor’s skill set may be stronger around how to write an effective resume than how to understand your talents and identify careers that are ideally suited to your talent makeup. Even if you are aiming for a business school education, there are many career paths that your education will support that you are less or more suited for talent-wise.

So where does a student go for assistance in choosing a career?

Job Hunting in the 21st Century for Students and recent College Grads


Forbes The ConnectorFor some time now, I’ve watched the number of college students graduating without a job go to unacceptable levels. We can blame the economy of course. But how does that explain that some students are getting jobs. And these are graduating seniors with GPA or class standing all over the board. In fact, there are some graduating seniors with extremely high GPAs being passed over for others with a substantially lower GPA. The solution is more complex than any one thing. The economy isn’t even close to the top reason (I’m sure some readers will disagree and argue this point but watch the slide show below first).

Part of the solution is something called “networking”. Let me share a real story that emphasizes the value and “fun” in networking as part of that solution.

Recently, a college junior (engineering major) discussed their passion for sports equipment engineering as a career. Short term, this student had hoped for a student internship before entering their senior year. Long term he wanted to know the industry and work for the best company engaged in sports equipment engineering. – What a vision! –

I suggested he “search for and find” the professional association that served the continuing education needs of sports equipment engineers. Sure enough there is such a thing (http://www.continuinged.uml.edu/isea2012/) and he signed up as a student member (discounted price) and flew from Dallas to Massachusetts to attend the conference last summer. He met many in the “business” and has built a networking foundation that will very likely lead to a great first career job and perhaps a career company when he graduates this next year. He doesn’t have a 4.0 GPA. What he has is passion for the career, a good GPA from a good university and a vision.

To help students and recent grads in the job hunt, I’ve put together a slide show that can easily be narrated by a Career Services professional but is also of value as just a slide show for anyone trying to figure out the mystery to effective job hunting. This “guide” applies to the hunt for an internship as well.

Click on the “Full Screen” button (bottom right) to view the presentation. Good luck in your job search!

Career Coaching for Students is the solution
Career Coaching for Students™ offers high school and college students (two versions of the program) the opportunity to develop a clear picture of self and their future that lifts self-esteem, increases academic performance and helps the family avoid unnecessary costs of changing majors and extending college due to changes in direction. Student Resource Central is the most comprehensive resource portal for career exploration and educational strategy research links. The Career Coaching for Students program assists students in finding their passion and establishing a path to success. For more information, visit the website at http://www.careercoachingforstudents.net.
Chief Discovery Officer, Success Discoveries

Carl Nielson

Carl Nielson is an organizational development consultant, professional career and executive/leadership coach and creator of the nationally recognized program Career Coaching for Students™ . Career Coaching for Students is available as a district-wide high school program, college freshman class and in group and on-one-one offerings through certified career coaches throughout the United States, Canada and other countries. Contact Carl Nielson at carl@successdiscoveries.com or call 972-346-2892 to discuss specific needs. Or visit us at http://www.careercoachingforstudents.net

Choosing and Changing Majors: Status Quo or A New Standard?


The following graphic is from The College Board. We’ll start the discussion here.Is Changing Majors OK?

From the quote in the green bubble, “It’s okay to change your plans even if it means changing your major.” Well, yes, if you find yourself going in the wrong direction, change direction. But The College Board position, and that of most colleges and universities, is that changing majors multiple times to “find yourself” is okay. It isn’t. What it tells me is that the student didn’t do the work to determine a career path prior to showing up at college.

Many colleges and universities report the statistics that support the 2005 article by MSNBC.com that indecision about what major to choose can prove very expensive.  According to Dr. Fritz Grupe, founder of majors.com, eighty percent of college-bound graduating high school students have yet to choose a major before arriving on campus.

With tuition averaging $18,000 or higher in 2012-2013 at public universities, and much higher at private universities, indecisiveness can drain college savings accounts as students restart course sequences or transfer schools – losing credits in the process. Ultimately the result is that the student extends their college days beyond the four years parents planned to finance.

According to College Board, five- and  six-year students are not uncommon. Roughly 40% of those who start a four-year degree program still have not earned one after year six!

There are a variety of good reasons for dragging a college career into its fifth and sixth years—from taking time off for foreign study, to taking advantage of internships and co-ops or needing to balance academics with part-time employment to pay tuition. But changing majors is the one thing that drives up an education’s cost while potentially driving down a student’s self-esteem. It is also the easiest to avoid.

Bad Advice?

There are many (too many) assessments that aren’t valid and reliable. There are also “exercises” that professional counselors recommend if you don’t have access to professional tools such as valid and reliable assessments.

Kate Brooks, director of liberal arts career services at the University of Texas at Austin, thinks surveys can help focus a student’s attention on potential courses of study but she warns about the the students tendency to apply the results too inflexibly. “Often a student will say, ‘the test says I should be a florist, so that’s what I have to be,’” she says. A valid and reliable assessment and process doesn’t result in one career choice. A student that has that belief wasn’t counseled properly and was most likely not using a valid and reliable assessment instrument.

“Nationally, we see statistics quoted that as many as 80% of all college students change their major or that the average college student changes his/her major an average of 3-5 times. If you were able to count how many times students change their mind about what they want to do after graduation, it would be much higher. “
University of Missouri • MU Career Center, 2010
Student Success Center

Rather than properly designed, validated and reliable assessments, Brooks favors an exercise to help undecideds identify and translate interests into majors and eventually careers they will succeed in and enjoy.

She sends students to the nearest Barnes & Noble to browse the magazine racks. They are instructed to buy the three magazines they find most interesting. “We then discuss what prompted them to buy those magazines. It may be they chose Newsweek because they are interested in current events and politics. Or possibly there was an article in ESPN about nutritional sports bars. We talk about how pursuing chemistry could lead them to create a better bar or sports drink. Or maybe it is the marketing aspect that appeals to them — the ads. The point is to help them understand what things excite them and what careers are connected to those things, and which majors would lead them to those careers,” explains Brooks.

That exercise is wonderful but too simplistic. Choosing a career and the best major for that career direction is a little more complicated than that.

Tips for helping your student choose major

What can parents do to help their children get through college in a timely fashion while staying passionate about their choice of major? Here are some suggestions I think are worthy of considering:

  • Refrain from pressuring children into making quick choices or pursuing majors associated with high income professions. Not everyone should or can be a doctor or a lawyer.
  • Focus attention on pursuing courses of interest based on a career direction, even if the immediate relationship to a major or career is not obvious.
  • Double-majoring is a great way to keep opportunities open. With good planning in high school, double-majoring is not only very doable, it may very well be more interesting and provide an extra level of motivation and self esteem.
  • Encourage participation in job shadowing — going to work with people to see what their jobs actually entail and asking people they meet how they got into their careers. While in high school, interview people in the career of interest that are passionate and successful. Parents can help set this up.
  • If they do enter school undecided, engage in a career coaching program that provides professional-grade (highly valid and reliable) assessments and a process that leads to clarity and good decisions. It doesn’t hurt that the program will also assist in a broader sense of creating success across the bigger picture of life.
  • Refrain from giving advice based on the job market of twenty-some years ago or the “parent ego”. Today’s employers need a different kind of worker and favor different degrees. Many parents see their own career as a great direction for their son or daughter. Genetics may have played a part in creating that awesome son or daughter but choosing a career is a highly individualized event.
  • Urge them to take full advantage of campus advisory services to avoid floundering, shifting from one course of study to the next, and prolonging their dissatisfaction and their academic careers. While I am generally strongly negative in my bias about college advisory competencies when it comes to assisting students in choosing a career direction and then matching potentials majors for that career, if you are taking any of the other advice above, this may not be necessary but it is usually the first option. students rely on and is the one option with the greatest gap between expectation of value and actual value. Just keep in mind, you might be told to go to the local magazine store to find your career.
  • Help them understand that a major is not a career. There are multiple paths to most careers, just as there are multiple careers that can be had from a single major. Encourage them to explore their options. Having a career direction is much more powerful than choosing a major.
  • Help them prepare academically before arriving at college to avoid spending their high-priced time on remedial or review classes.
  • If a child is undecided, consider seeking out a college with the resources to acquaint them with all the options to make a well-founded decision. Not all schools have or emphasize such programs.
  • Understand that the student-to-counselor ratio averages 450-to-1 nationally at the high school level. Do not rely on high school counselors to guide children through the exercise of choosing a major.

However they get there, encouraging children to think through their career interests before choosing a school or program can help them avoid future frustration, academic let-down or feelings of failure. It is also key to helping them graduate in four years and move into their ‘real’ lives before they out-spend their college savings accounts.

A more up-to-date and informative article is available.

2015 national webinar to be held in July for career exploration and planning that leads to choosing a major

How to Crack into the Hidden Job Market for Summer Internships, Coops and First Jobs Out of College


“Five out of 1000 online job applications ever make it to the hiring manager’s desk.” Career Confidential CEO, Peggy McKee

Bottom Line: Nothing can happen until you meet with the key decision maker. To reach the decision maker, you’ll need to do more than send a resume to a company’s online resume collection system. You need a compelling reason for that person or their closest gatekeeper to start a dialogue with you. That first dialogue needs to lead to an ongoing relationship which leads to the right opportunities for you.

It is not unusual for a position that would be ideal for you not to exist when you initially contact those key decision makers. That fact means the job isn’t posted either.

Start by identifying the ideal companies for your desired career direction. What most students don’t realize is that when a key decision maker sees a value in you, they have the power to create the opportunity. That won’t happen with a shotgun approach to resume distribution. And it won’t happen without a face-to-face meeting.

A REALITY CHECK: NETWORKING IS THE ONLY STRATEGY

2013 Update: We’ve posted a presentation called Job Hunting in the 21st Century for Students and Recent Grads that you might find helpful.

Networking is the #1 most effective tool to get to key decision makers and land that job. Most of your immediate contacts do not realize how helpful they can be in expanding your network.

The first step in networking is to tell each person in your network that you are trying to expand your network – not get referred to a job. It is best to approach a personal contact with the purpose of seeking industry information or to explore referrals who your contact knows who could be of value. Their contact might be a person in a company that you have an interest in or in an industry of interest to you. By using this approach you are not putting your contact in a position where he or she feels obligated to push your resume in his or her company. If the offer is made [to push your resume], accept it but focus more on who he or she knows that could help your cause.

Develop a third party letter of recommendation that your associate can use, as it removes this task from your being assumed by your contact, which can get in the way of the referral. Having your contact send this letter first followed by a phone call from you is far better than simply calling unannounced to the referral.

THE KEY TO GETTING TO THE RIGHT PERSON

As indicated earlier, you must have a compelling message that makes its way into the hands of the right person and then have a means to get directly to that person. You need to either bypass the gate keepers or become successful at going through them. The typical generic introduction letter with a request for the recipient to call seldom works.

You must approach the decision maker positioning yourself as a TALENT VALUE that has the potential to be part of the solution to their KEY CHALLENGES – and not as a person seeking employment.

Too often college students see themselves as “low value” due to the lack of experience. For the employer, the lack of experience may not be as important as the “entry level pay level” that their budget supports. Or they might need your professional potential in 6 months but able to hire you into a “cover” job immediately if you are willing to trust the long term potential. For that reason, targeting your “ideal” employers is critical. You may have to start in a job that isn’t so ideal.

The only reason that an opportunity will be opened for you is that the core competencies, skill sets and accomplishments you bring to the organization are consistent with the immediate needs the organization is facing. As they say, timing is everything. Any good decision maker will look at you as a potential asset and will be looking at the return he or she will get on that asset. Your first mission is to communicate a high enough potential return that encourages the decision maker to open the dialogue. Once opened, the mission is to continue building the potential return. A willingness to start in something that is slightly outside your comfort zone is a plus. Many CEOs will tell you they started in the mailroom, as secretary or as a lowly junior salesperson. Contrary to much of what you read that says job hopping is “ok”, look at each company you target as the company you want to work at for 30 years.

There are two types of job opportunity strategies that you need to use: Individual and Group.

THE INDIVIDUAL STRATEGY

This will be specific to ONE company. Identify the ideal companies and use sourcing strategies such as LinkedIn to find people in those companies. Once you’ve targeted a person you want to reach, identify a strategy for reaching that person that involves those already in your network. Going directly to the person through a social media tool such as LinkedIn can work effectively if you are asking for “their industry advice and to share their experience” rather than “a job”.

Attend Industry Conferences

You can also identify these opportunities at trade shows (keynote speakers, session presenters, other attendees in the sessions you attend). There are usually student discounts available. Attending a conference and making contact with a speaker immediately after their presentation can be effective if you have a follow-up strategy to that first contact.

STUDENT BEST PRACTICE EXAMPLE TIP Within an industry, there are professional associations. Find the association’s website and see if there is a membership list that is openly published. Sometimes a list of member companies (or individuals) may be available. This is a quick way to find companies you might have overlooked if relying just on the college career and placement office. Exhibitor contacts may also be of use.

A Student Best Practice: Daniel Lewis, a college junior looking for both internship/coop opportunities as well as wanting to scout out high-potential employers upon graduation is attending a conference this summer being held across the country. His degree will be in mechanical engineering and his passion is in sports equipment design and manufacturing. The conference he is attending is the ISEA’s 9th International Sports Engineering conference in Lowell, MA.  Many students might feel attending a conference for experienced professionals to be outside their comfort zone. But for the student that goes outside their comfort zone, this can be a huge competitive advantage upon graduation. I salute the college students that take advantage and create these opportunities for themselves. These students will move to the front of the line with the contacts they make – avoiding all the fire walls along the way.

Contact a speaker by email about 3 – 5 days after the presentation. The opening paragraph should state that you attended their session and thought it was excellent. Also share in one sentence some benefit you gained from their presentation. Then request a 10 minute phone call appointment for the purpose of getting their advice about your desire to [find a position in xyz industry] or [find a [intern] position at 123, abc or xyz companies]. Again, your goal is to expand your network. Ask for “who” they recommend you talk with. Ask for their permission to say they referred you.

The next paragraph may come from your resume and include your positioning statement and four or five relevant and impactful achievements including your education. The last paragraph is a call to action in which you reiterate your request for a 10 minute call and confirm a time that you will follow-up. This follow-up time is critical as it is a very powerful tool to help you get by the gate keepers and to encourage the decision maker to accept your call.

This approach is also used for implementing group opportunity strategies and for approaching a company that has advertised a position of interest. Never indicate that you are responding to a specific position if responding to a job posting. Instead, use the information to customize your resume and cover letter to fit that opening while also expressing broader value (they may see you fitting another position you didn’t know existed).

THE GROUP STRATEGY

This is a highly efficient way of creating opportunities. Again the communication vehicle is not unlike that used for individual situations.

Identify 10-to-12 companies of similar size in an industry and send the group letter with a staggered but specific time for follow-up. As with all letters, use a spreadsheet and MS Word Merge tools to be efficient but be sure you are customizing specific to that industry.

THE PROCESS

Whether Individual or Group, the process is the same. The Group is simply replicating the Individual model.

  1. Using LinkedIn, Hoovers or some other available source, build target lists by industries of highest interest. Keep the industry selection to 3 or 4. Within each target list select 10 to 12 companies of great interest. Within this short list, if there are specific companies of highest interest, mark those for priority research. If you have specific companies outside of the industries you’ve selected that you would like to include, list those separately for an individual approach.
  2. Create a cover letter for each industry. In most cases one will suit all companies in the same industry.
  3. Identify the person(s) and their direct mailing address in each company who would be the most appropriate targets. Typically you would target a person two levels above your target position. If that person’s name is not readily available from LinkedIn or Hoovers, the company website or some other public source, pick up the phone and call the company and ask for the person’s name. If you are asked the purpose simply state you wish to mail a thank you as a follow-up to [a presentation they made at a conference or their recent help].
  4. Set up the letter on your computer and use the mail merge capability to generate the hard copy (always use first class not e-mail for this). Type each letter with a unique and specific “time” for follow-up. Allow four to five working days after mailing date for the follow-up date/time. If you are doing a group campaign leave an hour between each call so that if a discussion is opened you have time to close for the meeting and can take a breather between each.
  5. Send the letter (letters) out and follow up as stated in your letter.

There are at least three firewalls you must get by: the front desk (switchboard), the admin assistant and the targeted recipient. In each case the objective is to get to the decision maker and not simply be sent to HR or told “We are not hiring. The content of the letter is designed to help. If the front desk asks the nature of the call, simply confirm you are contacting the recipient per a scheduled time. If the admin assistant asks, respond in the same way. Engage with the admin assistant and respect their power. You can often turn a gatekeeper from a major roadblock into a willing helper if done properly. If you get directly to the recipient, confirm receipt and immediately steer the conversation.

DO NOT COME ACROSS AS A JOB SEEKER AS YOU WILL BE SENT TO HR. POSITION YOURSELF AS LOOKING FOR ADVICE.

Once the dialogue is opened, respect the time of the recipient. The objective is to get a face-to-face meeting. Speak long enough to achieve a high enough level of interest to get the recipient to agree to a meeting. If you get the target recipient’s voice mail simply confirm you are calling at the time indicated and that you will try back at the same time tomorrow. Do not go into a “sales pitch” as you will come across as just one more person trying to waste their time.

The key to success is persistence. Continue contacting people to grow your network in each target company until you are successful in getting to the decision maker or it becomes very clear that it is not to be.

Carl Nielson is an organizational development consultant, professional career and executive/leadership coach and creator of the nationally recognized program Career Coaching for Students™ . Career Coaching for Students is available as a district-wide high school program and in group and on-one-one offerings through certified career coaches throughout the United States, Canada and other countries. Contact Carl Nielson at carl@successdiscoveries.com or call 972-346-2892 to discuss specific needs.

Six Mistakes Made on Resumes


It has been over 20 years since I was in the corporate HR world handling 200 resumes for one job opening and handling 50 job openings at once. Today, being focused on organizational development consulting and coaching for the corporate world  I still get involved in helping mid-career professionals as well as provide the Career Coaching for Students program to high school and college students. Whether you are a college grad hoping for that first break out job or looking to make a 5th job change due to lay offs, mergers and acquisitions, a resume is more of a show stopper  than a qualifier unless you are utilizing relationships to get that interview.

Your network, statistically speaking, will most likely be the way you obtain the job, but every once in a while your resume is one of the 250 resumes that HR filters through before handing off 100 to the hiring authority. So your resume must be right.  I’ve compiled six reasons from my own experience and that of other bloggers in “corporate HR/recruiting”.  I’m amazed at how the reasons for going in the trash haven’t changed in 20 years. Here are six reasons your resume will get thrown in the trash.

#1 You don’t meet the minimum criteria. From a hiring manager: “It took only two minutes to find that first red flag in my four-inch stack. I saw an application on which someone from human resources had written ‘experience may not qualify.’ The candidate had spent two years working at a work-force-development agency, but the HR staff member didn’t know if that would count toward our need that the applicant have experience in vocational education. After reading the job summary on the résumé, I knew the experience wouldn’t count. Case closed.

The first step in the application process is understanding whether or not you even qualify for the job. Your application typically will not go straight to the hiring committee. Instead, it will first go through the filter of the human-resources staff members who won’t forward unqualified applicants or will flag someone whose qualifications are uncertain. If you don’t have the job’s minimum requirements, the process is over. Note those minimum requirements and clearly demonstrate how you meet them.

#2 Employers fail candidates for bad grammar. It’s sad that I have to write that. The number of misspelled words, incomplete sentences, and other cardinal sins of writing is shocking. While the average employer would certainly drop you for such transgressions, some employers get twice as irritated about it. Misspellings signal laziness, inattention to detail, and just the overall sense that you aren’t taking this seriously.

Here are three pieces of advice: proofread, proofread, proofread. Every word processor on the planet has spellcheck. Is it that hard to click the little button? You’ve already (I hope) spent an hour or more writing the thing. Would taking another five minutes for a once-over be too much to ask? Ask someone that is known for their editing prowess to review your writing. One final question: Would you take this article seriously if I butchered the wording? Of course not. The same perspective applies.

#3 Did you even try to tailor your résumé? The next red flag comes from an excellent, well-crafted résumé. Clearly demonstrating the candidate’s expertise in accounting, it included specific accomplishments in previous accounting jobs. It was without flaw. The HR screener may have even said aloud, “This is the best I’ve seen in a while.” There was one small problem, though. The company isn’t hiring for an accounting position. On to the next candidate.

I’m sure many of us have either used or heard of the “spray and pray” method of applying for jobs. It means rapid-firing your résumé to every opening you can find. I have rarely seen that strategy work. In fact, one of the best things that applicants can do is demonstrate that they know what they are applying for. Mentioning specific programs or people you know that work at the company will be seen very positively. But the biggest desire is that HR wants résumé that deal with the company’s specific needs as a department line by line. You can’t do that if you haven’t bothered to notice what the department or company has open.

#4 I know you’re lying to me. Here’s a great rule of thumb—don’t lie on your application or resume. In fact, don’t ever lie, because the truth eventually surfaces. With social media, networking everyone to everyone, employers can chat with someone who will know you didn’t do half of the things listed on your application or will have very different dates of employment. Once that happens, into the shredder you go. Even worse, you might get hired and the truth will get you fired quicker than you can say “oops”.

Even if your lies help you make the first cut, you should know that HR and hiring managers (in small and large organizations, with or without HR expertise) will do research on you before the call for the interview. If they sniff deception, you’re gone.

#5 You didn’t speak our language. Here’s a strategy connected to #3 above used to land jobs: Copy specific phrases and buzzwords from the job posting into your résumé. Then build them into the bullet points. “Instructional design a plus” from the posting becomes “experience in instructional design” on your application. (Obviously, only do that when the statements are true.) Don’t refer to the descriptive term (instructional design) as something else not relevant or valued by the employer (such as “building course materials”).

Hiring Committee members who quickly scan résumés often look for the specific phrases they put in the job posting. Using other phrases to describe the same activity might cause a committee member to unknowingly pass over critical parts of your experience while they speed read. Many corporate employers are now using an automated filter that electronically weeds out applications if they lack the right number of “keywords,” which essentially are the words from the job posting. That is why so many refer to the online job posting systems as the “black hole”.

#6 You used too much personality fluff. This one is claimed to be a common mistake as reported by HR recruiters. It happens when candidates use descriptive phrases about themselves like, “dedicated worker,” “innovative thinker,” “cares about …” Those read like fillers you stuck in because you didn’t have enough concrete work experience to fill a page or perhaps you were trying to populate your resume with key words.

The problem is that the descriptors must be substantive and job-related. I coach my clients to add descriptors that come from their talent assessment results. For example, the following are from a mid-career client assessment and are listed on the first page of the resume prior to the Experience section:

Here is the challenge in using these descriptors. As one HR person stated, “I don’t care if you think you’re ‘motivated to succeed’ or ‘enjoy new challenges.’ Anyone can say those things and most people do, to the point of being cliché. Furthermore, just because you can say them doesn’t mean they’re true. I will be able to read your personality from the interview. That’s what the interview is for.” The person was making a fair statement until the end. “I will be able to read your personality from the interview” was arrogance and ignorance at its best, however, explaining why that statement totally discredited the HR person is outside the scope of this article. For each “talent descriptor” you include in your resume, be prepared with a job-related story that supports the claim. For example, in the list above, “Likes to bring people of common interest together” is something that came from the assessment report but is a huge strength for this person. She is in sales. She has many examples of how she not only exceeded sales quotas but connected others in her organization to selling opportunities – because she enjoys it.

Your résumé should show why you have the best background and skills for the job. Your “talent” as I refer to it includes your personality. That is part of why you have the best “total talent” for the job. As the arrogant/ignorant HR person stated, “If you are good at written communications, I should be able to glean that from a perfectly written resume.”

As you assemble your application, remember: When employers sift through a giant stack of applications, they look for excuses to end the relationship quickly. Don’t give them one.

Carl Nielson is an organizational development consultant, professional career and executive/leadership coach and creator of the nationally recognized program Career Coaching for Students™ . Career Coaching for Students is available as a district-wide high school program and through certified career coaches throughout the United States and other countries. Call Carl Nielson at 972-346-2892 to discuss specific needs.

New College Grad Survey Finds High Hopes for First Job


Reposted from Workforce Online magazine.

Despite spending most of their college years at the depths of the Great Recession, new graduates have high expectations of their earning power. About 40 percent said they expect a starting salary of $50,000 to $75,000 for their first job out of college.

The Class of 2012, soon to be spilling out of colleges and universities and applying for jobs, has high expectations for their career prospects.

In a new joint study by websites Experience and Achievers, this new batch of millennials is shown to be career-minded, loyal, brand-savvy and likely to know from the get-go at which company they want to work. Further, they’re most likely to simply pick up their smart phone and apply for a job online at that company’s website.

And apparently money isn’t everything to new graduates. Even though the Class of 2012 collectively is graduating with more debt than ever from student loans, 54 percent said career advancement opportunities were more important than salary, according to the study, which is in its third year.

Despite spending most of their college years at the depths of the Great Recession, new graduates have high expectations of their earning power. About 40 percent said they expect a starting salary of $50,000 to $75,000 for their first job out of college.

According to an annual survey by the National Association of Colleges and Employers, new grads may be aiming a bit high. Bethlehem, Pennsylvania-based NACE’s April 2012 Salary Survey report—the first report on salaries for the Class of 2012—shows the overall median starting salary for a bachelor’s degree graduate has risen 4.5 percent to $42,569 for the Class of 2012 from the last median salary of $40,735 for the Class of 2011.

“The overall median salary increase is the result of gains throughout most sectors,” says Marilyn Mackes, NACE executive director. “Even in those sectors that showed decreases in median starting salaries, the dips were very slight.”

Education and communications majors are seeing the most significant increases to their median salaries over last year. Graduates with education degrees are entering the work force with a median salary of $37,423, 4.5 percent higher than the $35,828 earned by members of the Class of 2011.

Hiring of graduates is up as well and is improving. NACE actually revised its figures upward in April, showing that businesses expect to hire 10.2 percent more graduates this year.

Razor Suleman, founder and CEO of San Francisco-based Achievers, said the study also uncovered a disconnect between statistics and reality when it comes to millennials. Twenty-two percent of respondents expect to stay with their first employer more than 10 years.

“According to the U.S. Bureau of Labor Statistics, they stay 18 months on average” in a job, Suleman says. “But that’s not what they’re telling us their intent is. They’re entering this relationship with their employer, and on average they’re telling us they want to stay for 4.7 years.”

Knowing what this new generation of workers wants vs. what they do in the workplace is an opportunity for companies to change their approach to millennials, Suleman says. Most companies tend to be stuck in the past, using antiquated notions of performance review and recognition that don’t cut it with Gen Y workers, Suleman says. For example, a gold watch after 25 years of service means nothing to them.

“Gen Y grew up being praised, getting gold stars, getting trophies just for participating,” Suleman says. “When they enter the workforce, they’re not going to change; companies need to. If you want to keep them engaged in a workplace, feedback and recognition on a weekly basis is paramount. Of the nearly 8,000 respondents to our study, 84 percent said that is what they wanted.”

Suleman adds that employer branding has never been more important to the recruiting process. The study notes that 87 percent said they would apply for their first jobs at a company website. “These students already know who you are. You need to fish where the fish are biting, which is online.”

Carl Nielson is a professional career and executive/leadership coach and creator of the nationally recognized program Career Coaching for Students™ . Career Coaching for Students is available as a district-wide high school program and through certified career coaches throughout the United States and other countries. Call Carl Nielson at 972-346-2892 to discuss specific needs.

The Worst and Best Paying College Majors – Are we asking the right question?


Are you driven by high earning potential? I mean real money. Payscale.com recently published their 2011/2012 salary survey by college major. I guess when you have data you can do anything with it.

For some college majors, for some people, the Payscale.com survey data is meaningful. For it to be useful, it has to be a specialized major that connects (strong correlation) to a specific type of work. For example, it is likely that those who complete an undergraduate degree in Elementary Education are teaching elementary education. In that scenario, the Payscale survey is meaningful and helpful. If you are fully self-aware, understand what a career in elementary education entails (what soft skills, continuing education, etc. are required)  and see yourself as a good fit to the job/career, then you can expect to earn right around the median (geographic differences will explain most of the higher or lower pay range). Money won’t be a personal motivator for that career. However, helping others is a personal motivator for the Elementary Education Teacher career path. What that means is that the job of Elementary Education Teacher rewards “work” that helps others.

If you look at the survey list of college majors, there is one fundamental flaw. The data does not take into account what the person is doing job- and career-wise. Isn’t that the better (more valid) question? How you get there is insightful but not predictive of your potential income as much as “what” you do in your career.

I had a boss back in the ’80s by the name of Don J. Redlinger. He was actually my bosses’ boss. Don was business unit VP, Human Resources. His income, including stock options, put him on a trajectory to being a millionaire. He later was promoted to SVP, Human Resources for the entire multi-national Allied Signal corporation. He was in his 30’s at the time. What degree did Don have? A B.A. in History. Looking at the listing of college majors based on mid-career median income, Don should have been at about $69,000. If he had received a degree in Human Resources, his salary might have been around $62,600. Both are wrong. His degree was a strategic choice along with the college he went to. “What” he was doing was most important and relevant to his income. The industry he was in, and the career path he pursued are much greater predictors of income. How he got to the VP position early in his career has a lot to do with the “total package” which includes your “talent” as well as what you did back in high school, college, internships and early jobs out of college.  My learning – a B.A. degree in History can be extremely valuable across a broad range of careers. Your talent and your strategy determine how well you leverage the degree.

Let’s look at another example – a long-time colleague and client of mine, Freddye Silverman. Freddye has a B.A. degree in  Spanish and M.Ed in Spanish and Education. So what is she doing today, 20+ years since her completion of her education? She is Vice President, Eastern Region at Jeitosa Group International. She is a respected and recognized leader in the HR technology solutions field who has more than 25 years experience as a practitioner and consultant in HR IT.  Freddye also has a teaching background in foreign languages which “enhances her global view”. Prior to Jeitosa she was VP, HR Technology Solutions for Cendant Corporation.

Because she has been a long-time client of The Nielson Group (corporate consulting where we use assessments to coach professionals and executives and assist with evaluating candidates during the hiring process using assessments), Freddye has been assessed using the same assessments used in the Career Coaching for Students program. When she reads her assessment results, she quickly says, “this is who I’ve been all my life“.

We know a great deal more than we did 20+ years ago about measuring personal talent and job matching. In Freddye’s case, what we now know, if used back then, might have suggested she look at a double major, Spanish (foreign language is a passion of hers) and Business Management, specializing in IT project management. Instead of starting her career in teaching (she is “behaviorally” a good fit for teaching/training as well) she might have gone directly into a corporate environment where her income in those early years might have been higher and she would have experienced much greater passion for what she was doing.

Hierarchy of Personal Motivators

Freddye's Personal Motivators

Behavior Insights Wheel

Freddye's Behavioral Style

For Freddye to have remained in teaching (lower pay, help others), her Social motivator (see chart above) would have needed to be much higher and her Utilitarian much lower. While Freddye may not have recognized the forces at work, she has the kind of behavioral style that “easily recognizes and accepts the need for change”. She isn’t one to stay in a situation that doesn’t excite her. She made a career shift early on. Over 50% of the population (including student populations) do not have a behavioral style that can shift as easily and dramatically as Freddye’s.

Many adults are in roles they chose while in college – by default. For those where the choice was a good one (the job’s talent demands fit the person’s talent make-up) it worked out well. For those that weren’t so lucky (around 50%), the chance of watching ten or more years tick off while they feel less than fulfilled and mediocre is high. Choosing a major based on “earning potential of that major” isn’t a good strategy.

We can’t predict the future. But we can do a much better job of helping students look at careers/jobs that match their talent design (behaviors, motivators, sometimes referred to as personality). If a student has a clearer idea of what makes them excited to get up in the morning and how the work they do feels natural to them, they will be much more likely to be successful. Money is one type of reward. There are other types of rewards that are equally powerful and important for success. Look at the job or career-match to your talents rather than the income potential of a major as a first step. Then look at the possible educational strategies that will support your career aspirations. If your career choice is aligned with your talent, any major that allows you to enter that career will work.

Degrees
Degrees
Methodology
Annual pay for Bachelors graduates without higher degrees. Typical starting graduates have 2 years of experience; mid-career have 15 years. See full methodology for more.

By the way, there is no “best major” for a Sales career (see article about groundbreaking research on top performing sales professionals) yet, sales is one of the highest median income career paths. The type of sales and choice of industry are much greater predictors of potential earnings.

Best and Worst Undergrad College Degrees by Major - Are we asking the right question?

Carl Nielson is a professional career coach, creator of Career Coaching for Students™ and managing principal of The Nielson Group, a management consulting firm specializing in hiring and selection, team effectiveness and executive coaching.

Ask for a Favor


Career Coaching for StudentsMost people often hesitate to ask for help because they worry about being intrusive or appearing needy. The truth is that it’s innately satisfying to help others, and most people want to help. Adults especially enjoy helping up-and-coming teenagers that are showing personal accountability and self direction. As you evaluate potential careers, ask adults for favors.

Ask for help in finding and meeting people in your area of career interest. Asking can be a powerful way to get people become invested in your success.

Most people don’t realize the size of their network. And for those that do, very few leverage their network effectively. How large is your network? To find the answer, write down in three columns all of your friends‘ names, your family‘s names and your “professional contacts” that you can think of in a 10 minute timed period (set a timer). For example, I am considered a professional contact, feel free to put me down on your list.

Work on this list until you feel you’ve exhausted your thinking. How many people did you list? Now consider this, what if every person you wrote down had an equal number of people in their network that you have in yours? Some will have more. But let’s use your list count. Take your list count and multiply by the same number. The answer is your true available network.  For example, if you have 45 people in your list multiply 45 x 45 = 2,025. You now have a significant network that will most likely help you contact the right people in your area of career interest.

Be bold enough to use your network. They want to help.

Carl Nielson is a professional career coach, creator of Career Coaching for Students™ and managing principal of The Nielson Group, a management consulting firm specializing in hiring and selection, team effectiveness and executive coaching.